Privacy Policy

Effective from: 1^st June 2026

This Privacy Policy describes how Caribe Bliss Cigars (“Company”, “we”, “our”, “us”) collects, uses, and shares personal information when you visit our website, make a purchase, or interact with our services. We comply with all applicable federal and state laws, including tobacco sales regulations, age verification requirements, and data protection standards.

1.1 Information We Collect

1.1.1 Personal Information You Provide

• Name, billing and shipping address, email, phone number.
• Date of birth (for age verification).
• Government issued ID information (where required by state law).
• Payment card details (processed through third party payment gateways; we do not store full card numbers).
• Account login credentials.
• Communications with us (email, chat, phone).

1.1.2 Automatically Collected Information

• IP address, browser type, operating system, referring URLs.
• Pages viewed, time spent on site, clickstream data.
• Device identifiers and location data (general region only, unless you consent to precise location).

1.1.3 Information from Third Parties

• Age verification services (e.g., Veratad, AgeChecker).
• Payment processors (Stripe, PayPal, or similar).
• Shipping carriers (USPS, UPS, FedEx).

1.2 How We Use Your Information

We use your information to:

• Verify you are at least 21 years old as required by federal and state tobacco laws.
• Process and fulfill your orders (cigars, accessories, merchandise).
• Communicate order status, shipping updates, and customer service inquiries.
• Prevent fraud and enforce our Terms & Conditions.
• Comply with legal obligations, including tax reporting and tobacco sales records.
• Send promotional emails only if you opt in. You may unsubscribe at any time.
• Improve our website, products, and marketing.

1.3 Legal Basis for Processing (for users in certain jurisdictions)

We process personal data based on: contract fulfillment (your order), legal compliance (age verification), legitimate interests (fraud prevention), and your consent (marketing emails).

1.4 Sharing Your Information

We do not sell your personal information. We share data only as necessary:

• Age verification providers to confirm you are 21+.
• Payment processors to complete transactions. They do not have permission to use your data for any other purpose.
• Shipping carriers to deliver your order.
• Law enforcement or regulators when required by subpoena, court order, or tobacco compliance audits.
• Business transfers if we are acquired or merge with another company. You will be notified.

1.5 Age Verification – Important for Tobacco Compliance

Because Caribe Bliss Cigars sells tobacco products, we are required by law to verify the age of every customer. You will be asked to provide your date of birth at checkout. We may use a third party age verification service that checks public records. If verification fails, your order will be cancelled and refunded. We do not store copies of your ID unless required by state law, and we delete those copies within 30 days.

1.6 Cookies and Tracking Technologies

We use cookies to:

• Remember your cart and login status.
• Analyze site traffic (Google Analytics or similar).
• Prevent fraud.

You can disable cookies in your browser settings. Some site features may not work properly.

1.7 Data Retention

We retain your personal information for as long as your account is active or as needed to:

• Fulfill orders.
• Comply with tax and tobacco record keeping laws (typically 5 to 7 years).
• Resolve disputes or enforce agreements.

After retention period ends, we securely delete or anonymize your data.

1.8 Your Rights (Depending on Your State of Residence)

Depending on your state (e.g., California, Virginia, Colorado, Connecticut, Utah), you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Delete your information (subject to legal retention requirements).
• Opt out of sale or sharing (we do not sell data).
• Appeal a denial of your request.

To exercise these rights, contact us at [add email] or use the form on our Contact page. We will respond within 45 days.

1.9 Security Measures

We use SSL encryption, firewalls, and restricted access to customer data. Payment information is tokenized. However, no internet transmission is 100% secure. You use our site at your own risk.

1.10 Children and Minors

Our website is not intended for anyone under 21. We do not knowingly collect information from anyone under 21. If we discover that a person under 21 has provided personal data, we will delete it immediately and block that user.

1.11 Third Party Links

Our site may link to lounges, events, or payment partners. We are not responsible for their privacy practices. Read their policies separately.

1.12 Changes to This Privacy Policy

We may update this policy occasionally. The “Effective Date” at the top will change. Continued use of the site after changes means you accept the updated policy.

1.13 Contact Us for Privacy Matters

Caribe Bliss Cigars – Privacy Officer

[Insert Business Address]

Email: [support@yourdomain.com]

Phone: [+1 800 123 4567]

For age verification disputes or data deletion requests, use the same contact.